Customer Service

Please look carefully at the options below so that we may best assist you.

Home Fitness Infomercial Equipment

If you purchased your Total Gym unit from the infomercial division, please call 1-800-971-2071. For reference, infomercial model names are listed below:

Total Gym XLS
Total Gym FIT
Total Gym Supreme

Commercial Fitness and Physical Therapy Equipment

If you purchased your Total Gym unit from Total Gym Commercial, LLC, please call 1-800-541-4900 for assistance. For reference, professional grade model names are listed below:

Total Gym PowerTower
Total Gym GTS
Total Gym Core Trainer
Total Gym Jump Trainer
Total Gym Pull-Up Trainer
Total Gym Press Trainer
Total Gym Row Trainer
Total Gym Leg Trainer
Total Gym ELEVATE Circuit

Global Headquarters:
Total Gym
5225 Avenida Encinas, Suite C
Carlsbad, CA 92008

Telephone: U.S.A. & Canada:
(800) 541-4900

All Locations:
(858) 586-6080

Fax:
(858) 566-8898